Store FAQ

  • 1. Whats is the Institution Store?
    • Institution Store is a platform where you can buy memorabilia of the school/college you studied in. As of now we have over 30 different institutions and we’re constantly adding more.
  • 2. What is the Alma Mater Store?
    • Alma Mater store is a platform where you can buy funky apparel. You don’t have to be from any institution to buy these.
  • 3. My School/College is not listed in the institution store.
    • Our team is working round the clock to tie with up with as many institutions we can. If your institution is not on our list, please visit the Institution Store Page and send us a request using the "Add your Institution" option. We will try out best to get your institution on our website as soon as possible.
  • 4. Can I customize an apparel from the Store?
    • Of course you can. You can customize any apparel from the Institution or the Alma Mater Store. However, there are two important things to note: You can't alter the core design. You need to order a minimum of 10 pieces if you wish to have them customized.
  • 5. How long does it take to receive my order?
    • Any product ordered from the store usually takes 7-8 working days to reach you.
  • 6. How do I pay for my order?
    • We give you the following payment options on the Store : Credit Card, Debit Card, Net Banking, Cash on Delivery.
  • 7. How do I check the status of my order?
    • You can check the status of your order by simply logging in and clicking on “Track my Order”. Alternatively, you can call us at +91 9243767671 or email us at info@almamaterstore.in to get an update about your order.
  • 8. What if the product is defective?
    • We ensure all our products are thoroughly checked before being sent out. But if due to any unforeseeable circumstances the products have any defect, we will replace them.
https://www.almamaterstore.in/default/